Hotel and Hospitality, University 1st and 2nd Year (level 4 and 5)

Prepare for an exciting career in the hospitality industry through the online Hotel Management course.

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About the Course – Online Level 4/5 Diploma in Hotel and Hospitality Management

Are you looking to build a rewarding career in the thriving hotel and hospitality industry? If so, our online Hotel Management course offers the ideal foundation to get started. This program provides the knowledge, confidence, and industry-relevant skills needed to succeed in this dynamic and competitive sector.

The hotel and hospitality industry continues to grow globally, offering exciting opportunities across travel, tourism, events, and accommodation services. Whether you aim to manage a luxury hotel, lead a restaurant team, or oversee a global resort brand, the right qualifications will set you apart.

Our online Hotel and Hospitality Management course delivers a Level 4/5 diploma program carrying 240 credits. It has been carefully developed to align with current industry standards and professional expectations. This diploma equips students with practical leadership skills, strategic insight, and a deep understanding of hospitality operations.

Throughout the course, students engage with 20 comprehensive modules, evenly divided across Level 4 and Level 5. Each module includes 40 guided learning hours. Additionally, students access 30 to 50 hours of supplementary resources. These materials include interactive exercises, suggested readings, self-tests, and useful internet links. This structure ensures flexible, in-depth learning tailored to your needs and pace.

Moreover, students benefit from extensive support throughout their studies. You receive help from experienced tutors who provide expert feedback and guidance. Regular webinars offer interactive learning experiences, while our online social forum encourages student collaboration. These resources enhance your understanding and keep you motivated during the program.

To learn more about the tools and assistance available, please visit our detailed Student Resources page. Our commitment to your success goes beyond just course content—we support you every step of the way.

Once you complete all assessments and written assignments, you will receive an esteemed Qualifi Level 4/5 Diploma. This qualification is fully accredited and recognized internationally, adding real value to your professional profile in hotel and hospitality management.

Graduating with this diploma opens multiple career pathways. You can start working immediately in hotels, resorts, event management, or hospitality businesses. Alternatively, you may choose to continue your studies through a university top-up program and earn a full Bachelor’s degree in Hotel and Hospitality Management.

Our students have successfully progressed to degree programs at several top UK universities. These include:

University of Central Lancashire (UCLan)
Northampton University
University of Derby

These universities accept diploma holders into the final year of related degree programs, enabling faster and more cost-effective degree completion. This pathway allows you to gain a full undergraduate degree in less time and with lower tuition costs.

Furthermore, this course proudly qualifies for ELCAS funding, making it accessible to learners from armed forces backgrounds. Financial support through ELCAS ensures that you can pursue your passion for hotel and hospitality without unnecessary financial strain.

This diploma also suits learners from diverse educational and career backgrounds. Whether you are just finishing school, changing careers, or already working in hospitality, this course will meet your needs. It builds both confidence and competence in real-world hospitality settings.

In conclusion, our online Level 4/5 Diploma in Hotel and Hospitality Management offers a powerful, flexible, and career-focused route to success. With extensive academic support, recognized qualifications, and university progression opportunities, you gain a competitive edge in the global hospitality market.

Start your journey today with a qualification that opens doors in hotel and hospitality. Enroll now and take the first confident step toward a brighter, more successful future in this exciting industry.

Course fees

The fee for enrolling onto the level 4 and level 5 courses together is £3500. Alternatively, students can enrol onto a single level (level 4 or 5) for £2900 each.

Students can make payment using one of the following methods:

Credit or debit card
Bank transfer
Interest free monthly instalments
Stripe
Western Union
ELCAS funding

What is included in the cost of my course?

All course material, including online modules and written assignments
Personal tutor support with 1-2-1 Skype sessions
Dedicated student support
Access to an online social learning forum
Assignment marking and feedback

Am I eligible for this progamme?

To enrol in a Level 4 course, you must be at least 18 and have a full secondary education. Before enrolling in level 5, you must complete level 4.

University top-up

On completion of this course students have the opportunity to complete the third year of a degree programme (BA Top up) from a range of UK universities. The Top up programme can be studied online or on campus.

Students can apply to any university offering the BA Top up, listed below some universities that offer the BA Top up programme in Hotel and Hospitality:

University of Derby

International Hospitality Business Management (Top-Up)

Bournemouth University

BA (Hons) International Hospitality & Tourism Management

University of Central Lancashire

Management in Hospitality BA – Top up

University of Sunderland

International Tourism and Hospitality Management (Top-Up) BSc (Hons)

University of Northampton

International Tourism Management (Top-Up) BA

Level 4 Module listing

Food and beverage operations

Students will gain an understanding of the processes involved in food and beverage operations, including practical aspects of food and beverage production and service.

Food safety and hygiene

Students will understand the need to comply with regulations and effectively manage procedures for ensuring food safety.

Hospitality and hotel housekeeping

Students will understand the role of the housekeeping department within a hospitality setting. This unit will identify the importance of the housekeeping department and the impact it has on the hospitality operation.

Customer service

Students will be able to understand the importance of a customer focused hospitality establishment in a competitive environment by carrying out research on customers’ requirements and expectations. Students will also gain skills to deliver excellent customer service and evaluate the benefits of exceeding customers’ expectations.

Front office operations

Students will understand the role of the front office department within a hospitality setting. This unit will identify the importance of the front office department and the impact it has on the overall hospitality operation.

Accounting and cost control

Students will understand the principles of costing within hospitality and the contents of key financial statements used, along with the basic accounting techniques used to produce and analyse them.

Global tourism and hospitality

Students will understand the size and scope of the global tourism and hospitality industry. The unit examines the influences that affect it and the growth of its brands within international markets.

Marketing

Students will be able to understand the key principles of the marketing concept and relate the role of the marketing mix to the hospitality industry. Students will understand the marketing cycle and be able to devise a promotional campaign.

Employee engagement

Students will understand the concept of employee engagement and the key components. Students will be able to assess how employee engagement can have an impact on the overall business performance by introducing specific strategies and practices.

Training and CPD

Students will be able to use different methods for identifying the need for training in a hospitality setting. Students will understand how individuals learn in different ways and the importance of selecting the most effective training method. Students will then be able to plan, design, deliver and evaluate the effectiveness of a training session or program. The students will also be introduced to the concept of Continuous Professional Development and the need and relevance for it in a hospitality setting.

Level 5 Module listing

Food and beverage supply chain management

Students will understand supply chain systems and procedures, and how organisations use these to procure, produce and prepare food and beverages within the hospitality industry, both domestically and globally. This unit demonstrates how supply chain management is essential for efficient operation and for achieving a competitive edge.

Quality management

Students will be able to understand the concept of quality and quality management and apply it in a hospitality setting. Students will be able to analyse, evaluate and implement a quality management system in a hospitality organisation.

Events and conference management

Students will understand the operational issues that underpin successful events and conference management. This unit examines a wide range of events and discusses the processes and considerations involved.

Customer relations management

Students will understand the importance of Customer Relationship Management (CRM) to hospitality organisations and recognise the necessary processes to ensure its effectiveness.

Managing people

Students are able to gain an understanding of the key principles of management behaviour and a range of management styles, roles, responsibilities, characteristics and skills. Students will be able to understand the effectiveness of different organisation structures by studying the design and culture within a hospitality setting.

Current issues in HRM

Students will be able to understand the key principles of Human Resource Management (HRM) and the current issues Human Resource (HR) managers have to consider when carrying out their role and responsibilities. Students will also understand how current legislation has an impact on the HR function in Hotel and Hospitality Management.

Revenue management

Students will be able to understand what the key elements of revenue management are and how this affects the pricing of hotel bedrooms. Students will also be able to implement the practices of yield management in a hotel and set an overbooking policy.

Corporate social responsibility

Students will be able to understand key principles of Corporate Social Responsibility (CSR) and sustainable development. Students will learn about the impact hotels have on social, cultural and environmental factors and how the hotel industry can make a difference by implementing practices and procedures to be more sustainable.

Contemporary issues

Students will understand the nature and impact of current and potential Contemporary issues that affect the hospitality industry. This unit will demonstrate the need for organisations to be flexible and to adapt to rapidly changing environments and customer demands.

Business planning

Students will understand how to create a business plan for a hotel or hospitality organisation. Students will learn where the business is positioned in the current market, measure the performance and suggest opportunities for growth.

Written assignments

The ATHE Level 4/5 Hotel and Hospitality course is made up of 10 modules and 10 written assignments at each level. On completion of the modules, students will be given access to the assignments. The assignments are approximately 5,000-8,000 words each. Students are provided support on the modules and assignments via the ‘Tutor’ section of the learning platform.

The assignment unit titles for the level 4 course are:

Food and beverage operations
Food safety and hygiene
Hospitality and hotel house keeping
Customer service
Front office operations
Global tourism and hospitality
Employee engagement
Marketing in hospitality
Accounting and cost control
Training and CPD

The assignment unit titles for the level 5 course are:

Food and beverage supply chain management
Quality management
Events and conference management
Customer relationship management
People management in hospitality industry
HRM issues in the hospitality industry
Revenue management in hotels
Corporate social responsibility
Contemporary issues in the hospitality industry
Business planning in the hospitality industry

Career path

During the course of study for their diploma in Hospitality Management, students will gain skills in food and beverage supply chain Management, accounting and cost control, marketing in Hotel and leisure, and more. Upon successful completion of the course, students can pursue positions at hotels, restaurants, resorts, and other associated properties in the Hotel and Hospitality industry.